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IT Solutions Provider

Unitiv, Inc. is a professional provider of enterprise IT solutions. Unitiv delivers its services from its headquarters in Alpharetta, Georgia, USA, and its regional office in Iselin, New Jersey, USA.

Unitiv provides a strategic approach to its service delivery, focusing on three core components: People, Products, and Processes. The People to advise and support customers. The Products to design and build solutions. The Processes to govern and manage post-implementation operations.

Unitiv provides enterprise IT solutions that include Multi-Vendor Support, Server Infrastructure, Storage Infrastructure, Disaster Recovery Planning, and Network Performance Optimization—all supported by Unitiv’s Intelligent Help DeskTM. Unitiv supports green initiatives to reduce environmental impact and to cut costs by increasing efficiencies and reducing waste as well as supporting environmentally sustainable products and services.

With its strong partnerships with world leaders in the IT industry, Unitiv provides outstanding platforms for technology refresh and new applications. In addition, Unitiv provides storage solutions that meet performance, data availability, manageability, and cost requirements. Through its dynamic partnership network and its core expertise and industry experience, Unitiv is a powerful ally in creating productive and profitable enterprise IT solutions.

Why is Unitiv different?

Unitiv Premier First-Call Support Program

We offer a premier first-call support program for all major technology vendors built on our proprietary customer-service platform—a platform developed specifically to deliver world-class, exceptional support to our user community.

Program Track Record

  • Every year a top technology vendor audits Unitiv for quality of service and support.
  • For seven consecutive years we have received a 100% rating.
  • The quality of our first-call support program has exceeded industry averages for maintenance contract renewals by significant margins—frequently exceeding 40% above IDC reported estimates.

Unitiv Experience and Knowledge

  • Our experience and knowledge of the technology industry is exceptional.
  • Several of our people have over 20 years in the industry.
  • The average experience overall of our sales and engineering staff is well in excess of ten years.
  • This experience and knowledge gives us stability and insight, allowing us to stay the course with our clients during times of economic turmoil.
  • We help our clients select technologies that meet their technical and budgetary requirements.
  • Our clients count on us to clear out the clutter and to direct them to the solutions they need. This transfer of knowledge saves our clients time and money, binding us to their decision process and making us an invaluable partner in their success.
  • As a professional provider of enterprise IT solutions, we provide our clients with the resources they need to be successful in today’s global economy.