Customer Service Find in Our Community
Posted by Meredith Estep on Mon, Feb 22, 2010 @ 08:36 AM
Every year, my team goes to Build a Bear Workshop at North Point Mall to make bears to donate to various children's charities. This is always a big treat to everyone on the team as a good way to spend some time together outside of the office, as well as doing something to benefit our community.
We were very fortunate to have the team of Brittany, Deanna, and Heather assisting us with building our bears this year. While they typically do not host parties consisting of only adults, they made sure to treat us the same way they do all of their customers, making sure we had a good time and encouraging us to have fun and act like children a little bit. If you have ever been to the Build a Bear Workshop, then you can imagine that we hopped around the store, stuffed our bears, and even "washed" them in the sinks that the children use.

This year, we made our bears for an organization called Bert's Big Adventure, a 501(c)(3) non-profit organization that provides a spectacular five day journey to Walt Disney World® for children with a chronic and/or terminal illness and their families. We were able to make personalized bears for each child as well as their siblings. Brittany, Deanna, and Heather were able to give us excellent ideas on how to make each bear different and specially designed for each child. Their attitudes definitely reassured us that they care about the cause as well, and were happy to be a part of this gift.
Having the team of Brittany, Deanna, and Heather there to assist us with this spectacular experience made a huge difference to us. We are sure to keep going to Build a Bear Workshop for years to come!
If you would like to learn more about Bert's Big Adventure and the amazing things they do in these children's lives, please see the attached media kit or visit their website at http://www.bertsbigadventure.org/.
- Amanda Browning