Posted by Crystal Nichols on Fri, Sep 03, 2010 @ 07:22 AM
Growing hardware and software needs can eat away at a data center’s resources very quickly. When a business grows or changes, it can be difficult at best to stay in lock step with those changing business needs. Simple tasks such as change management or provisioning start taking up a larger share of your IT resources. And, while you can add staff to address these needs, you’re creating some longer-term problems by doing so.
For that reason, data center automation makes more sense today than ever, and HP offers a number of data center automation solutions that can help to contain costs, increase the efficiency of your staff and minimize the risk of errors in repetitive manual tasks.
HP BSA – Business Services Automation – can improve your data center in a number of ways. To start with, repetitive tasks like patching, provisioning and configuration management are handled automatically. This allows your IT staff to focus their time and energies into projects and into finding new ways to help the business maintain its competitive edge. Whether it’s checking the size of file systems or simply verifying licenses, HP BSA can take the burden of mundane manual tasks from your staff.
On top of efficiency, data center automation solutions from HP can help significantly with compliance. Without automation, a company might have to bring in temporary IT staffing to check configurations and patch levels in order to prepare for an audit. Using HP BSA, that same company can establish its consistent standards and apply them throughout the enterprise in a rapid and easy fashion.
Data center automation can help in a number of other ways, too. By implementing HP BSA technologies, you can experience fewer service disruptions as well as less unplanned downtime. Your change management process becomes both more accurate and faster. You improve the overall efficiency of the data center by automating routine tasks. You also gain a greater degree of visibility, as well as control, in regard to your IT resources.
HP’s BSA software is sophisticated and agile. The full suite of data center automation solutions from HP includes:
• HP Server Automation Software
• HP Storage Essentials Software
• HP Network Automation Software
• HP Client Automation Software
• HP Operations Orchestration Software
• HP BSA Essentials Community and Subscription Service
As you can see, HP’s data center automation solutions are robust, and can provide your organization with a number of benefits.
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Posted by Crystal Nichols on Fri, May 28, 2010 @ 06:56 AM
As anyone who’s involved in storage management can tell you, it is business needs and business decisions that must govern a storage management policy, and make technology work for it, not the other way around. Accordingly, much of what we do in the storage management world has to do with policy and procedure, rather than the technology itself. One of the big questions in the storage world has to do with backups, and to what degree backups play a role in storage management.
The conventional backup paradigm suggest that a snapshot of data in a given instant is what qualifies as a backup for purposes of retention and data archiving. Backups are kept in an archival format, as opposed to the original format. There are those in the storage world, however, that are asking the question: can a file copy serve the same purpose as a backup?
Certainly the lines are blurring, and with good reason. Our storage management technology gives us more options today than ever in terms of how we choose to archive data. As such, it’s important to determine at what point a copy becomes a backup for purposes of archiving and/or compliance.
Here are the basic ideas we can start to work from:
1. Start with the basic definition of a copy. A copy is, in the most basic sense, a copy of a set of data.
2. Copies may or may not be protected. Copies may be vulnerable to overwriting or corruption. In some cases, a copy may disappear when the primary data set disappears.
3. For a copy to serve as a backup, it should be separate from the primary data set. Physically, the copy should be stored in a distant fashion, and it should be protected logically within the system.
4. Because a copy is not encapsulated in an alternative format, it may simplify restoration.
5. Copies should receive the same kind of attention that backup receives, including a management process, logs, performance monitoring, indexes and the like.
6. Copies should not affect either the performance or the usability of the primary data set.
Along the way, it’s important to identify the possible benefits of copy-based backup, including:
• Data in its original format is inherently more useful. This speeds the restore and re-indexing process.
• When backup targets are disk-based, they’re more accessible than alternative media. Backups don’t run the risk of unknown media failure.
• Disk-based copy backup lets you use replication or cloud computing solutions to move your data off-site, leading to greater disaster recovery and business continuity readiness.
While it’s not likely that a disk-based copy backup scheme will replace more traditional tape backups and the like, it’s certainly something that the storage management professional should keep on the radar.
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Posted by Crystal Nichols on Tue, May 18, 2010 @ 08:04 AM
It’s a whole new world today when it comes to storage management, data encryption and compliance with regulations and laws. The new laws recently passed in both Nevada and Massachusetts, which require all personal data to be encrypted while in transit, has far-reaching effects in the storage world and the IT field at large. You need to be asking what these laws will demand from you and your organization, and then how you’re going to comply. While encryption technology is available on a wide basis, taking that technology and making it fit your organization can be a challenge.
The law is almost never as cut and dried as IT would like. In the case of this Nevada law, experts suggest that the statute is especially vague. Still, the laws don’t answer questions about IT implementations in and of themselves. It’s going to take some time in these two states for those requirements to be interpreted and understood.
Further, it’s not clear how far these laws will spread. In many cases, especially when it relates to technology, privacy legislation expands rapidly until, even if every state doesn’t implement a law, you can bet there will be those in Congress that will try to turn the issue national.
Here are some of the unknowns when it comes to the encryption of storage data, and what to watch for as these laws continue to be passed and as they play out across the country:
• What data is covered? The laws in these two states don’t cover most information. They have to do with personal information that could, in theory, be used for the purpose of identity theft. So for now, you’re talking about things like financial account numbers, social security numbers, drivers license numbers and the like.
• Does it include personal date in secure systems? In other words, if you have employee data on a secure server inside of your organization, or even in your storage archives, does that data still require encryption? Whether data transported inside the company should be encrypted will have farther-reaching implications than other issues.
• Does the law apply only to networks? The laws usually speak of “electronic transmission,” but it doesn’t necessarily spell out what that means. Nevada’s law exempts faxes, but the Massachusetts law is intentionally broad, covering include "electrical, digital, magnetic, wireless, optical, electromagnetic or similar" media. It even names laptops and portable devices.
• Who enforces these laws and how? Inside of a given state, it would fall to the Attorney General to enforce these laws. The AG would have to choose cases and bring them to legal action. This is going to be costly for any business caught in the crossfire. It’s very likely that the lawmakers hope this question will be incentive enough for organizations to oversee their own compliance tightly.
Obviously, the IT world is going to be watching to see what happens in Nevada and Massachusetts. Time will tell the tale of whether these encryption regulations are likely to spread.
Posted by Crystal Nichols on Fri, May 14, 2010 @ 10:10 AM
If the early signs are any indication, 2010 is turning out to be a time when enterprise IT, in general, starts to normalize after a long stretch involving financial instability. For many organizations, at least, enterprise storage upgrades and optimization are back on the table after a time away. Without the looming threat of a financial disaster, people in IT departments are willing to take some more risks with enterprise storage and other technologies.
Here are some of the trends that are beginning to emerge in that area:
• Virtualization continues to increase, creating more significant I/O requirements. Everything from VMware to vSphere to Microsoft’s Hyper-V is putting through the large amounts of data needed by database and by other applications. This means storage I/O has to keep up. How it will do so isn’t certain, but you can expect to see higher uses of SAN arrays, even for more low-end implementations.
• An increase of SANs among small and medium businesses. Even smaller businesses are turning more and more to virtualization. As they do, they need more robust, more intelligent SAN storage. Accordingly, the lower end of the enterprise storage market should continue to boom.
• More archiving. Data management and compliance are no longer the sole purview of big business. Archiving services, as well as in-house solutions, will continue to grow. Managed archiving services are likely to especially increase, as archiving hasn’t really ever been one of the core foci of the IT department.
• Special-purpose storage solutions integrating with applications. We’re seeing more and more storage solutions that integrate essential applications – SAP, SharePoint and Exchange being just a few.
• FC disks are coming to an end. Between flash disks and automated tiering technologies, SAS is set to put the nail in the coffin of more traditional high-performance disk drives. We’ll see larger capacity drives, more SAS, and higher amounts of cache RAM as well as flash.
• Tiered storage systems continue to grow. As virtualization merges more and more with cloud technology, more and more solutions will work to cash, manage performance and manage capacity. These super storage systems will combine cloud storage, flash and SAS as well.
• Convergence is still delayed. Yes, some of the big vendors (most notably Cisco and EMC) are continuing to push for converged networks and technologies like FCoE and 10 GigE, there are not yet significant business reasons to make the move for most folks. Those high-end I/O environments may see some 10 GigE implementations.
As has always been the case, the times are changing. Successful businesses and organizations continue to rely on the industry to provide cutting-edge solutions to their ever-growing needs.
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Posted by Crystal Nichols on Mon, Apr 12, 2010 @ 05:43 AM
A business rises and falls on its data storage. Ready access to business critical information is the backbone of a business in today’s information dependent world. Having the right storage server for your business is essential if you’re going to increase productivity, have reliable performance and do it all without breaking your IT budget.
The good news is that there are several options for business storage servers. From hosted services to locally attached storage, a business can pick and choose the types of solutions that best fit its business, its processes and its needs.
Hosted Storage Server Options
One of the most common models used by businesses today is a hosted storage server option. When you use this kind of solution, the service provider hosts the relevant hardware and software on their premises. They manage data backup, and they handle everything from operating system upgrades to redundancy to throughput.
The obvious advantage to a hosted solution is that you don’t have to put much up front in the way of capital expenditures. You don’t need to pay for storage servers or for network infrastructure. You don’t need to hire a storage manager or pay for training for one of your existing server admins or engineers. In addition, with Service Level Agreements (SLAs) you can often wind up with increased uptime and reliability over an in-house solution.
Network Attached Storage Server Options (NAS)
Another business storage server option is Network Attached Storage. With this model, your company purchases specific devices that plug into your network. These devices are, essentially, storage devices that can be accessed and utilized by many servers.
The advantage to a NAS model is that you can adjust your storage capacity and manage your storage resources much better than with traditional servers or hard drives. If your Exchange server runs out of space, you simply allocate more space on the NAS device, for example.
Storage Area Network Server Options (SAN)
A Storage Area Network is a network separate from your data network that’s devoted solely to storage. The SAN provides space to servers, and it also provides storage to users. A SAN is especially useful in that it has certain built-in redundancies that aren’t always present in some other types of business storage server options.
One downside to this model is that it requires a good bit of additional infrastructure to support. In addition to network equipment, you need a SAN administrator to monitor performance, make changes and adjustments and to optimize the overall use of the network resources.
Disk Attached Storage Server Options (DAS)
This is the oldest model of storage solutions. This model includes the use of dedicated storage servers, each of which has its own hard disks and is limited to its own hardware. This type of solution is not just out of vogue, it’s really obsolete for most businesses. The risks involved in such a configuration are significant, both in terms of performance and in terms of disaster recovery.
Posted by Crystal Nichols on Mon, Feb 22, 2010 @ 07:00 AM
Virtualization is, as you’re already aware, one of the hottest trends right now in business. Virtualization is designed to speed up routine IT administrative tasks, increase the availability of applications, be able to respond immediately to the changing needs of a business, provide data security and backup, and even promote business continuity and disaster recovery. You’ll hear all of these things from VMware, one of the leading vendors of virtualization products.
If you listen to the hype, you’ll assume that any business can benefit from virtualization.
On the other side of the spectrum you have Dell. Dell, of course, doesn’t deal in virtualization products. According to Dell, it’s often not worth it for businesses to invest in virtualization.
So, who’s right?
Well, to some degree, they both are. There are some cases in which virtualization makes sense, and some in which it doesn’t.
The Benefits of Virtualization for Your Business
Virtualizations allows your business to reduce the time your IT staff spend on basic administrative tasks, including things like handling server workloads and adding new employees. It saves time in developing and launching new applications, and it helps your IT department become more responsive to business needs. Virtualization accomplishes all of this by reducing the amount of hardware that has to be maintained and by consolidating services in such a way as to only need to handle certain tasks once. Create an account for a new employee and it can be propagated across the enterprise, for example.
The main reason that any business chooses virtualization, however, is to improve their server utilization. They want to make more effective use of their servers, and they want to either reduce the number of servers in their environment or at least contain the number where it is today.
When Virtualization Doesn’t Make Sense
However, not every environment needs improvements in these areas. For example, if you have five servers in your business and they’re all running at less than 50% capacity and running smoothly, you probably don’t need to invest in virtualization. You’re dealing with finite numbers. You’re probably not dealing with a huge IT staff, either.
In fact, most small businesses have fewer than five or six servers at the most. We’re not running severely intensive applications, or ones that require high amounts of storage capacity or CPU capacity.
While it’s not a hard and fast rule, a company with less than 100 employees isn’t probably likely to see to much benefit from virtualization.
When to Virtualize Your Servers
This article outlines five steps you should take to determine when to virtualize your servers. There are a number of server virtualization solutions available today. However, this article isn’t about which solution to choose. Many virtualization questions are “solution agnostic,”and the question of “when” to virtualize your servers is one of them.
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Posted by Crystal Nichols on Wed, Feb 17, 2010 @ 08:47 AM
Today’s economic and business environment is putting a lot of pressure on CIOs and on IT departments. Several factors have created a perfect storm in which IT departments are expected to produce more and more and offer more advanced services, and to do it with less money.
On top of this, the distributed workforce means that the end users aren’t necessarily in the same location as the data center. Trying to make the data center accessible while at the same time consolidating and optimizing puts a huge amount of strain on the bottom line.
Fortunately, by consolidating your data center services, you can offer your users more without having to increase your budgets. Here are some of the most cost-effective ways to consolidate your data center services:
Get the Big Picture
Look at more than just server counts. If you’re going to consolidate your data center services, you need to take a step back and look at the bigger picture. Look at physical locations, if you have multiple data centers, and consider moving from several smaller data centers to a lower number of larger centers.
This is true inside a single data center, too. You need to make sure you have an accurate assessment of your existing facility, infrastructure and assets. Make sure the footprint within the data center isn’t any larger than it needs to be.
Develop a Roadmap
Data center consolidation requires that you take specific steps in a specific order. Make sure you know from one day to the next what changes are taking place and what the impact will be during the process.
Working through the roadmap will help you understand contingencies, as well. When you decommission a given server and move its applications to another, for example, you need to be able to identify what other apps need to be redirected.
Communication is Key
Both within your data center and within your organization, consolidation requires open lines of communication. You need to make sure that any affected business units know what to expect during and after the consolidation process. Whether it’s a matter of notifying about a brief outage or whether it’s watching for some sort of performance impact on the end user, you need to be able to get information out to your users and to be able to get feedback from them.
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Posted by Crystal Nichols on Wed, Feb 03, 2010 @ 07:00 AM
This post is taken from Mike Workman's recent blog post, Pass the Morton's Salt.
When I was quite a bit younger some really great folks at IBM gave me the opportunity to help start a Hard Disk Drive OEM business. I was part of the Storage division in San Jose California. At the time we built proprietary, non-standard products with all custom mechanical and electrical parts.
The writing was on the wall, the future lay in using high volume, and hence lower cost parts. Not only did this amortize engineering costs (NRE), but tooling and test process costs could be amortized over a much larger volume as well. The idea was – use custom parts only where they provided a distinct competitive advantage. Then, build designs that could be sold into many products, not just one.
IBM wasn’t alone in this, the rest of the world was trying to gain leverage by producing standardized components as well. Seagate was building an empire out of providing 5.25” standard form factor drives to everyone, including the IBM PC (AT back then). But IBM had invented the disk drive, and its leadership was furious about ceding the high volume low cost drives to the likes of Seagate, and Conner Peripherals. Besides, it was clear that before long, the mechanical advantages of smaller form factors and advancing technologies would obsolete the “big drives” that were sold two or four spindles to the refrigerator sized box.
The IBM AS400 group had the same idea: Build smaller drives with advanced IBM technology to sell to internal customers like the AS400 and IBM PC groups. While the AS400 came from the “custom” world, the IBM PC guys new that they needed best of breed cost in all their components, and the thought of being locked in to some over-transfer-priced HDD from another division was repugnant. The Rochester team made an “almost standard” product: Little things like non-standard mounting holes were rendering their drives incompatible for PCs inside or outside of IBM.
I was asked by “The Chairman” and a few San Jose execs to build an entrepreneurial program inside IBM – the goal of which was a) To build a standard form-factor and interface HDD, and b) Build one packed with enough technology like MR heads to allow even the high-end storage guys to incorporate it into a modular version of the product. Unfortunately the IBM Rochester team was heading in a similar direction, so a political battle ensued in which after a squabble, I landed in Rochester, Minnesota. As my California friends said at the time “He really must have pissed someone off to be sent to Minnesota”. From Rochester (home of the Mayo clinic) I managed what I named Allicat – an enterprise class drive in reliability and performance that fit Industry standard electrical and mechanical specifications. The “Alli” in Allicat came from the Alliance of San Jose and Rochester. At 2GB, 5400 RPM, SCSI and IPI-2 interfaces, the drive was the beginning of the OEM HDD storage team within IBM. We went from about $0 top-line revenue to about $4.6B in the next 11 years.
Disk drives today are indeed labeled as a commodity. Lots of definitions of a commodity exist including simply something that is bought or sold. I maintain that when most of us think commodity, we think about a product that has minor differentiation against others that are adequate substitutes. Table salt for example: Nobody says “Please pass the Morton’s Table Salt”. Instead, salt is salt, and rarely is anything but “Please pass the salt” heard at any table. Likewise, gold is gold, wheat is wheat, etc. Differentiation of one commodity over another is usually at the fringes -- fringes which are desperately held on to by manufactures (But when it rains, this salt still pours!).
Moving up the food chain buyers of PCs and Servers that incorporate HDDs always make sure that their commodities include two or more sources. Same for muffin fans, chassis, cables and connectors.
What about storage arrays? Well the more complicated the system, and the smaller the volume requirements are for a system, the less easily it is commoditized. After all, the how many Golden Gate bridges are needed in the world and how standard is the interface between the bridge and the terra firma it sits on? So the truth is, while buyers try and push arrays toward the commodity spectrum, it is difficult to substitute one array for another at some level. Training, management, interoperability, application APIs are all different enough that one vendor is much easier than three, and disparate types of arrays at some level cost the buyer money by shear reason of their differences.
What are some of the consequences of commoditization in the storage business? Here are a few, I am sure that many of you can add to this list:
- Disk will continue as a commodity.
- SSD will become a commodity. Manufacturers will struggle valiantly but much like the HDD business, that large OEMs will drive toward standardization and multiple sources as volumes increase. One might argue that we are nearly there already, but firmware maturity is still disparate amongst manufacturers.
- The number of manufacturers of SSDs will grow for awhile, and eventually decline as margins force consolidation.
- Flash memory used in SSDs will become a commodity. Today there are still some differences but there will be a convergence.
- Plug-in Cache modules (PCIe based Flash Memory) will converge into a commodity. Right now many players are striving to differentiate themselves, but the pace will be fast and furious and largely decided by large volume OEM’s wins.
- As SSDs reduce in price and increase in capacity, there will be larger and larger a substitution of SSDs for HDDs.
- A trend toward SSDs over HDDs will cause all storage arrays to be re-architected. Today’s arrays are not built properly for maximum utilization of the performance benefits of SSD. This will affect everybody in the business. Pillar’s advanced Axiom architecture is already under development. This will be fun.
Oh, and I like Minnesota, really. Sure it is cold, but that wasn’t the real problem. Rather, it was how long it was cold. And thank goodness for the commoditization of salt, because they use a heck of a lot of it.
- Mike Workman, Chairman & CEO, Pillar Data Systems
Posted by Crystal Nichols on Mon, Feb 01, 2010 @ 07:40 AM
Companies aren’t just going green for the sake of the planet, the fact of the matter is that many green initiatives actually save companies money. Conserving energy in a data center or IT server room, for example, will not only help the environment, it will also help with operating costs.
Still, many IT directors, managers and CIOs are at a loss of how exactly they can go about decreasing IT energy spending. Fortunately, there are some easy steps you can take to get started cutting the energy costs of your IT department.
#1: Consolidation
Data center consolidation or server consolidation will save you serious amounts of capital in terms of equipment costs. In addition, fewer pieces of hardware will require less electricity. Consolidation makes good business sense.
The trick is, however, to make sure that consolidation makes good organizational sense. If consolidation reduces service levels to the point where they impact production, the money you’re saving on energy spending is going to be immediately lost several times over. A thorough consolidation study should be able to identify areas where consolidation is possible and where it will have minimal performace and production impact.
#2: Service Providers
Most IT departments would benefit from offloading one or more IT tasks to a service provider. Whether it’s a specialized application that can be run in a SaaS mode, or whether it’s another scenario, outsourcing part of the IT function sometimes makes good business sense.
Using a service provider has the advantage over an in-house solution in that you don’t have to lay out capital expenditures for equipment, and you don’t have to provide support or maintenance. Additionally, using a service provider insures that you’ve got a true expert in the field supporting your IT function, and you don’t have to worry about training in-house personnel that are already probably spread too thin.
Service provider utilization also reduces your energy spending. If the servers and/or other infrastructure are off site, you don’t have to power them. The costs for their power are wrapped up in your service agreement.
#3: Efficient Cooling Systems
One of the most expensive components, in terms of energy spending in IT, is the cost of cooling your technology. A data center can have significant cooling requirements, and therefore create a serious power draw.
There have been amazing advances in the area of cooling systems in recent years. For example, one data center for a Fortune 500 company uses a fan intake system that draws air in from the outside, through the data center and back out. As temps rise in the data center, the fans kick in and provide the kind of cooling the systems need. In that particular case study, the new cooling system has decreased overall cooling energy costs by six percent, which is a significant savings in terms of dollars.
Ultimately, decreasing your IT energy spending requires some solid research and examination of your current situation, creative thinking and thoughtful implementations.
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Posted by Crystal Nichols on Fri, Jan 29, 2010 @ 07:00 AM
Whether you run a small or medium sized business, or whether you are involved in a larger company, storage capacity management is at the heart of your business’ IT concerns. The days when a business could get by with storing files on individual desktops (or on a single server, for that matter,) are long gone. In our time of PowerPoint presentations, PDF documents and large image and video files, keeping tabs on your storage capacity is a never ending challenge.
Further complicating this problem is the fact that the demand for digital storage is actually rising faster than the capacity for storage itself. The demand for digital storage is rising as much as 50 percent every year. And, while capacity is growing, performance is lagging way behind, growing just at a tenth of the pace that capacity is.
Fortunately, there are solutions. There are ways that a business can get a handle on its storage capacity management. It depends, at least in part, on the size and type of business. The challenge is to implement an effective solution within budget and without overbuying.
Storage Capacity Management for Small Businesses
Small businesses can’t afford to hire an IT professional just to handle their storage capacity management. In fact, many smaller companies don’t even have an IT professional at all. Fortunately, there are a number of relatively inexpensive and easy to use products available for smaller businesses.
One example is a single storage server device that you attach to your network. This is, in the most basic sense, a barebones computer with a large hard drive installed. The storage device is a central repository for a small business on a network. These devices can range anywhere from $500 to more than $2000, depending on the capacity you desire. Some have wireless networking capabilities built in, while others require a hard connection to your network. These devices are, for the most part, plug-and-play and will automatically identify themselves in a Windows network.
This sort of model fits best in an environment where you don’t have a full-time IT staff person, and where you probably don’t already have any servers.
Storage Capacity Management for Medium Businesses
When you hit around 50 employees, or when you have a smaller number of employees who routinely all work with large files, you may need something a little bit bigger. At this stage, you’re a good candidate for Network Attached Storage (NAS). NAS lets you provide a single repository for multiple servers to access data. So, you might have three or four different servers, at least one of which has critical data. A NAS device provides you greater reliability, scalability and flexibility than a simple locally attached hard drive.
This kind of solution is best in companies who have their own IT person, or who have a service provider contract and routinely have an IT person on site.
Utimately, the storage capacity management solution you choose will depend on the specific size, needs and processes of your business.
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