In The Press

UNITIV’S INTELLIGENT HELP DESK™ WINS 4 STEVIE® AWARDS IN 2012 STEVIE AWARDS FOR CUSTOMER SERVICE

Posted on Tue, Feb 28, 2012 @ 08:56 AM

Stevies 12 goldLAS VEGAS, NEVADA – February 28, 2012 –Unitiv’s Intelligent Help Desk™ was presented with 4 Stevie® Awards in the sixth annual Stevie Awards for Sales & Customer Service. Unitiv won in the categories of Frontline Customer Service Team of the Year - Computer Hardware, Software, or Services; Customer Service Department of the Year - Computer Hardware; Young Customer Service Professional of the Year (Amanda Browning); and Customer Service Manager of the Year (Meredith Estep).

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards.  The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards(SM)  and International Business Awards(SM).

“Unitiv’s entire Client Services Department deserves applause for receiving these awards,” said Jeff Uhlich, CEO of Unitiv. “The quality of service delivered by our Intelligent Help Desk™ is unsurpassed in our industry.  We are also particularly proud of the outstanding performances and commendation of Meredith Estep and Amanda Browning.”

More than 1,000 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of almost 30% over 2011.  Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges.  Entries were considered in 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 38 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers.  

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.stevieawards.com/sales.  

About Unitiv: 

Unitiv, Inc. is a professional provider of enterprise IT solutions. Unitiv delivers its services nationwide from its headquarters in Alpharetta, Georgia.

Unitiv provides a strategic approach to its service delivery, focusing on three core components: People, Products, and Processes. The People to advise and support customers. The Products to design and build solutions. The Processes to govern and manage post-implementation operations. For more information, please visit www.Unitiv.com.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.stevieawards.com.

Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, the Business TalkRadio Network, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.


Topics: stevie awards, intelligent help desk