IT Support Services

For the past 15 years, Unitiv has provided award-winning support to our customers. When it comes to maintaining your IT infrastructure, we understand that it can be complex, challenging, and expensive.  Unitiv’s Support provides you with several methods to minimize costs while maximizing efficiencies in the maintenance and support of your IT infrastructure. These services include our traditional help desk offering which provides tier 1 first-call support for OEM maintenance, our third party maintenance options for most hardware manufacturers, and our service desk which delivers white-labeled support for your product or service.

Asset Recycling and Relocation

  • Data Center Moves
  • Site Survey 
  • Asset Management Study
  • Asset Removal and Recycling

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Help Desk

  • Desktop Support
  • Application Support
  • Data Center Support

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Multi-Vendor Support

  • OEM Support
  • Unitiv Premier 3rd Party Support
  • Hybrid Support

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Premier Maintenance Services

  • Data Center Hardware Maintenance
  • Logistics and Repair
  • Customized Service Level Agreements
  • On-Site Support

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Service Desk

  • White Label Support
  • In-House Support Augmentation
  • Custom Support
  • Short-Term Projects

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