IHD ServiceDesk

IHD ServiceDesk is a comprehensive service desk solution that provides customized, predictable, and consistent delivery of support services to your user population.  Our single point of contact solution delivers live, around-the-clock support that acts as an extension of your current support team. This methodology increases the availability for your IT staff thereby increasing productivity and lowering costs. More details: www.ihdservicedesk.com

Technologies:

  • Client-Developed Applications
  • Client-Delivered Technical Services

Services:

  • 7 x24 Single Point of Contact
  • Phone, Email, Web, and Chat Accessibility
  • Flexible Support Options
  • Call Center Case Tracking
  • Integration with Client Systems
  • Custom Reports

ihd Servicedesk