Multi-Vendor Support

Unitiv’s Multi-Vendor Support consolidates all your multi-vendor contracts into a single point of contact for all your IT support needs.   We can help you resolve issues faster, reduce costs, and facilitate trouble tickets from first call to follow up. With our web portal, you will have access to asset inventory and call history in real time as well as asset tracking. This service includes first-call manufacturer’s support, third party maintenance, and hybrid support options.

Supported Technologies:

  • Brocade
  • HDS
  • Red Hat
  • Checkpoint
  • HP
  • Riverbed
  • Dell
  • IBM
  • Symantec
  • eVault
  • Microsoft
  • VMTurbo
  • Exagrid
  • NetApp
  • VMWare
  • F5
  • Oracle (Sun)
  • Other technology vendors 
  • Gigamon
  • qLogic
 

Services:

  • 7 x24 Single Point of Contact
  • Phone, Email, Web, and Chat Accessibility
  • Call Center Case Tracking
  • Contract Consolidation 
  • Asset and Contract Tracking
  • Custom Reports
  • On-Site Inventory Audit Services

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