Many IT leaders have gone the outsourcing route, but fewer have seen a payoff. That's because traditional outsourcing doesn't leverage existing capabilities to transform the role of IT. As a result, savings aren't realized, responsiveness lags, and skill gaps grow.
New models such as software-as-a-service and cloud computing offer alternatives that let you use your valuable IT employee talent to manage strategic business projects, rather than just focusing on keeping systems running.
The Forrester Whitepaper, Reducing Cost with Strategic Rightsourcing, discusses these new models and offers guidance for:
- Which services to outsource and which to own
- How to focus your staff on mission-critical projects
- What steps to take to keep your rightsourcing under control